Privacy Policy

This website (www.waggles.pk) is owned and operated by Waggles Pet Foods Pvt. Ltd. (hereinafter referred to as “Owner” or “Company” or “Waggles”) a company incorporated under the Companies Act, 1982 of Pakistan, having its Registered Office at Plot Nos. 221-A, 221-B, Block A Kutchi A, Qayumabad Defence Karachi East, Jamshed Town and is the sole owner, operator, author and publisher of the website. This is an online privacy policy (“Policy”) of the website served by the company stated above.

Waggles aims at safe-guarding the confidentiality of our customers and website visitors (“You/Your/Yours”). The Policy hereby governs the privacy of the personal information i.e. any information that identifies or can be used to identify, contact or locate the person to whom such information pertains (“Personal Information”). The way Waggles collects, receives, possess, stores, deals, handle and protects the End User’s Personal Information is detailed within this Policy. Waggles and its Owners take a proactive approach to ensure that the necessary steps are taken to protect the privacy of its End User throughout their experience on Waggles. The Personal Information collected and maintained by Waggles shall be subject to the version of this Policy. Waggles hereby declares that your details will not be disclosed to any third party unless it is required to provide a service to you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

CONSENT

The End User visiting Waggles does so at their own discretion and agrees to give their informed consent prior registering with Waggles. Your personal details (name, location, e-mail address, payment information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to this website.

COLLECTION OF YOUR INFORMATION

When you use this Website, Kennel Kitchen collects and store your information which is provided by you from time to time. In general, you can browse the website without disclosing who you are or revealing any personal information about yourself. Once you give us your Personal Information, You are not anonymous to us. Where possible, Waggles indicates which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the website. Waggles may track your buying behavior, preferences, and other information that you choose to provide on this website. Waggles uses this information to do internal research on the demographics, interests, and behavior to better understand, protect and serve the End Users. If you choose to post any content on the website, Waggles may collect that information you provide to Waggles. Waggles retains this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

COMMUNICATION & MARKETING

If you become a registered member of Waggles, You will be able to receive promotional emails regarding latest offers and discounts from Waggles. You may also receive such communication if you have made a purchase as a guest user.

Please note that in case you do not wish to receive such e-mails, you have the full liberty to opt-out of such communication any time.

COOKIES

Waggles use cookies and other similar technologies (such as pixel tags and clear gifs) to store certain types of information each time you visit any page the website. Cookies are small files placed on your hard drive that assist Waggles in providing its services. Cookies do not contain any of your personal information. Most cookies are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete the cookies of this website if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session. This further enables Waggles to determine what portions of this website are most appropriate for your needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

MODIFICATIONS

Waggles endeavors to improve and modify its services including the Privacy Policy from time to time. All such changes, modifications, adjustments, amendments and alterations shall be duly notified by Waggles, however, it is the responsibility of the End User to keep themselves updated regarding such modifications. Therefore, Waggles, in no case, shall be held liable for not updating the End User on timely basis. It is the responsibility of the End User to keep a regular check on any notifications/update on Waggles and to keep themselves informed regarding such modifications which shall be displayed on the website.

CONFIDENTIALITY

The End User agrees to give their expressed consent prior to their registration on Waggles. The End Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on Waggles. The End Users are permitted to review the information provided on Waggles and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.

DISCLOSURES OF YOUR INFORMATION

We may share your personal information with our other corporate entities to:

  1. Correlate related or multiple accounts to prevent abuse of our services;
  2. Facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
  3. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your personal information;
  4. As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits this website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
  5. Share such data with logistics partners in order to fulfil orders placed by the End User and/or facilitate the return of such items from the End User.

USAGE OF DEMOGRAPHIC AND PROFILE DATA

We use your personal information to:

  1. Provide the services you request;
  2. To resolve disputes and troubleshoot problems;
  3. Promote a safe service;
  4. Measure consumer interest in our products and services;
  5. Inform you about online and offline offers, products, services, and updates;
  6. Request optional online surveys
  7. Please note that Waggles provides you the ability to opt-out of such uses.

THIRD PARTY LINKS

You may be linked to this website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ (or however they are termed) of these websites. Please read their policies carefully before sharing any of your details.

SAFETY OF PAYMENTS

Waggles ensures in taking every possible precaution in protecting its End User’s Personal Information The information of the End User including credit/debit card number, UPI ID, billing address, payment instrument details, etc may be collected by BeSecure’s secure online payment system. Credit card information collected on the website is stored on BeSecure secure sites and are available to Waggles for up to ____ days. Such information is governed by BeSecure’s privacy policy. However, the End User shall be solely responsible for providing their credit cards, debit cards and/or such other forms of instruments or documents for making such transactions. Waggles takes no responsibility or liability for an improper use of any information relating to the usage of any payment information used by the End User. If the End Users have any query regarding the security of their Personal Information provided to Waggles, the End Users are free to contact Waggles at the given address on the website.

PRIVACY RELATED INQUIRIES AND COMPLAINTS

Waggles fully complies with all applicable Pakistani laws and takes its End User’s privacy concerns seriously. In case the End User believes that Waggles has not complied with this Privacy Policy with respect to their Personal Information or in case the End User have other related query or concerns, they may write to the address given below. Any complaint or concern with regard to the access, usage, content, comment or breach of the Privacy Policy or Terms of Use shall be addressed to the designated Grievance Officer of Waggles. The complaint shall be registered through a phone call or by sending an email to the respective email id of the Grievance Officer given below:

Telephone No: +923369244537

E-Mail ID: contact@waggles.pk

ADVERTISEMENTS

Waggles uses third-party advertising companies to serve ads when you visit this website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.